Terms & Conditions

Legal Disclaimer

By using this website, you agree to the terms outlined below. Please read this disclaimer carefully before proceeding.

1. General Information Only
The content provided on www.keytheorem.com.au is for general informational purposes only. While we strive to ensure the accuracy of product descriptions, images, and specifications, we do not guarantee completeness, accuracy, reliability, or timeliness. Any reliance you place on such information is strictly at your own risk.

2. No Professional Advice
Any product recommendations, build suggestions, or usage tips provided on this site or through our customer service are based on general knowledge and hobbyist experience. They do not constitute professional, technical, or legal advice. Please make informed decisions or consult a specialist if needed.

3. Limitation of Liability
To the maximum extent permitted by Australian law, Key Theorem and its partners are not liable for any direct, indirect, incidental, consequential, or special damages arising from your use of this website or our products, including but not limited to damage to devices, loss of data, or injury resulting from misuse.

4. External Links
Our website may contain links to third-party websites. These links are provided for convenience only. We do not endorse or accept responsibility for any content, products, or services provided by external websites.

5. Intellectual Property
All content on this website, including but not limited to text, logos, images, product designs, and layout, is the property of Key Theorem or its content suppliers and is protected under applicable intellectual property laws. You may not reproduce, distribute, or use any content without express written permission.

6. Product Usage and Modifications
Some products sold by Key Theorem are intended for enthusiasts and may require technical knowledge to install or use. Modifying or mishandling components may void warranties or cause damage. Key Theorem is not responsible for any damage or injury resulting from such modifications.

7. Changes to This Disclaimer
Key Theorem reserves the right to update this disclaimer at any time without notice. Continued use of the website indicates acceptance of any changes.

Terms and Conditions

Welcome to Key Theorem! These Terms and Conditions govern your use of our website www.keytheorem.com.au and the purchase of our products.
By accessing this site or placing an order, you agree to be bound by these Terms.
Please read them carefully.

1. Overview
This website is operated by Key Theorem, a registered business in Australia (ABN: 99 713 309 117). Throughout the site, “we”, “us” and “our” refer to Key Theorem. These Terms apply to all users of the site including browsers, customers, merchants, and content contributors.

2. Eligibility & Use
By using our website, you confirm that you are at least 18 years of age, or you have the consent of a parent/guardian if you are under 18. You agree to use the website for lawful purposes only and not to misuse or tamper with the website or its content.

3. Orders and Acceptance

• All orders placed through our website are subject to acceptance and availability.

• We reserve the right to refuse or cancel an order for any reason, including stock errors or suspected fraudulent activity.

• Orders become binding once accepted and payment is successfully processed.
   

4. Pricing & Payment

• All prices are listed in AUD and include GST unless otherwise stated.

• We reserve the right to change prices at any time without notice.

• You confirm that you are authorised to use the payment method you provide.
   

5. Shipping & Delivery

• We ship Australia-wide via trusted carriers. Shipping times are estimates only and may vary due to factors beyond our control.

• We are not liable for delays or lost shipments once the order has been dispatched.

• Detailed shipping information is available on our Shipping Policy page.
   

6. Custom Builds & Products

• Due to the personalised nature of our custom mechanical keyboards, all builds are final sale except where required under Australian Consumer Law.

• Build specifications must be confirmed before assembly begins.

• Any changes to a submitted build order must be requested promptly and may incur additional charges or delays.
   

7. Returns & Refunds

• Returns are only accepted for faulty, damaged, or incorrectly supplied items.

• We do not offer refunds for change of mind.

• Please refer to our Refund Policy for full details.

• All return claims must be submitted within 7 days of delivery.
   

8. Warranty

• Our products come with a 30-day limited warranty for manufacturing defects.

• This does not cover damage from misuse, modifications, or normal wear and tear.

• For issues outside this window, we may offer repair or replacement at our discretion.
   

9. Intellectual Property
All content on this site is the property of Key Theorem or its licensors and is protected under Australian intellectual property laws. You may not reproduce or use any content without written permission.

10. User-Generated Content
If you submit content (e.g., reviews, feedback, build requests), you grant us a non-exclusive, royalty-free, perpetual right to use, reproduce, and display that content across our platforms and marketing materials.

11. Liability Limitation
To the extent permitted by law, Key Theorem is not liable for any indirect, incidental, or consequential loss or damage resulting from your use of our website or products. Our liability is limited to the replacement or refund of faulty goods under consumer law.

12. Third-Party Links
Our website may contain links to third-party websites. We do not endorse or control the content of those sites and are not responsible for any damages or issues arising from your use of them.

13. Privacy
We take your privacy seriously. Your personal information is handled in accordance with our Privacy Policy, which forms part of these Terms.

14. Modifications
We reserve the right to update or change these Terms at any time. Changes will be effective upon posting to the website. Continued use of the site indicates your acceptance of those changes.

15. Governing Law
These Terms are governed by the laws of Victoria, Australia. Any disputes arising from these Terms or your use of the site will be subject to the jurisdiction of the courts of Victoria.

16. Contact Us
For any questions about these Terms, please contact us at:
📧 support@keytheorem.com.au

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